Roller Shutters for Melbourne Homes — Fixed Pricing, Clear Timelines, No Sales Pressure

Australian-made shutters powered by German-engineered motors. A proper on-site measure, a fixed direct-owner quote, and a clear installation timeline. If it makes sense, you can proceed — if not, there’s no sales pressure or unwanted follow-up.
4.9 ★ Rating From Melbourne Homeowners
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2-minute quick enquiry • We always respond asap

HOW WE OPERATE

Why Roller Shutter Prices Vary — and What Actually Makes the Difference

HOW WE OPERATE

Why Roller Shutter Prices Are Different — and What Really Matters

Lower prices usually come from rushed or outsourced installations. Higher prices can reflect overheads like showrooms and sales commissions — not better shutters.

We run a lean operation so your investment goes into the product and the installation itself. Our shutters are Australian-made, powered by German-engineered motors, and prepared and installed by our own full-time team.

You deal directly with the business owner and the people accountable for the work — before, during, and after installation.

The result isn’t the cheapest option. It’s a fair, fixed price for work done properly, with accountability that remains after the job is complete.
Get Clear Pricing for Your Home
Owner pricing • Fixed quote • No pressure

ROLLER SHUTTER BENEFITS

Why Melbourne Homeowners Install Roller Shutters

Improve home security

Windows are often the weakest point in a home. Roller shutters add a solid barrier, helping you feel safer when you’re home, asleep, or away.

Sleep better instantly

When fully closed, roller shutters make bedrooms darker and quieter straight away, helping make sleep easier at any time of day.

More comfort year-round

Roller shutters help block heat, glare, and cold at the window, making Melbourne’s famous four seasons in one day easier to live with.

Complete privacy control

Your home stays private during the day and fully closed off at night. You control when light comes in and when your home is completely closed.

See If Shutters Suit Your Home
Quick enquiry • Honest advice • No pressure

Real Installations Across Melbourne

Installed on a Range of Melbourne Homes — Windows, Doors, and Large Openings.

Request An Onsite Quote
Real measure • Honest advice • No pressure

Simple Ways to Use Your Shutters

Easy Control Options — Simple and Convenient For Every Living

Wall Switch

Easy to use, quick to adjust, and simple for everyone in the home.

Remote Control

Adjust shutters whenever you need without getting up by using a handheld remote.

Mobile Control

Check and control shutters from your smart phone, at home or away.

See Which Control Suits You
Real advice • Clear pricing • No pressure

Feedback From Melbourne Homeowners

What Melbourne Homeowners Say After Installation — When the Results Matter

★★★★★

Verified Review

David Williams

highly recommended the integrity of this service provider for home security roller shutters, without a doubt from start to finish the work was perfect and communication was exceptional. Note- work started also immediately and was competitively priced.
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Google Reviews
Point Cook, VIC 3030

★★★★★

Verified Review

Sarah Doumit

Thank you SM Roller Shutters! We had an incredible experience with our recent job. David, Sky and the team are very friendly, professional and considerate. The guys are very thorough, using the best quality products, and they cleaned up after themselves. We had a large order including shutters and security doors, and the job was completed efficiently and was not rushed despite the heat on that day. We are in love with the result and the products overall, especially the app for the shutters and being able to schedule when they open or close. I highly recommend SM Roller Shutters for all of your security needs.
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Google Reviews
Fraser Rise, VIC 3336

★★★★★

Verified Review

Hameed Khan

Davids team is A1, Sky is a great fellow he came for our installation the work was carried out in a neat and clean manner no shortcuts, were punctual and good quality material was used. Would honestly recommend them for any security doors or windows work
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Werribee, VIC 3030

★★★★★

Verified Review

Alex Romero

David and Sky went beyond our expectations to deliver a professional service. They installed our roller shutters just before Xmas as promised. They have a very dedicated hard working team and excellent workmanship. They are clean and professional at what they do and we could have not asked for more. Thanks guys and hope you all have a safe merry Xmas and a Happy New Year. Cheers :)
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Google Reviews
Kings Park, VIC 3021

★★★★★

Verified Review

Areeb Khan

Our experience was amazing from the beginning to the end. David came to quote and explained everything, it was smooth and well organised. The installer Sky and his team was very professional and courteous, they always had a smile on their face and worked non-stop until all 11 of my shutters was installed. If you're looking for roller shutters for your home, don’t bother going anywhere else because these guys are the best. Thanks David and SM Roller Shutters!
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Google Reviews
Albanvale, VIC 3021

★★★★★

Verified Review

Parveen Singh

Used this company to install roller shutters in alfresco and security door. Great workmanship and very professional. Great quotes and professionally done. I totally recommend them. Speak to David he is really helpful. Regards, Parveen
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Officer, VIC 3809

★★★★★

Verified Review

Enisa Ograzden

The team from SM shutters were brilliant, the always kept me informed arrived on time did a great job, it looks wonderful operates perfectly and at a very reasonable price. I would recommend David and his team for your next job they were great!
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Google Reviews
Laverton, VIC 3028

★★★★★

Verified Review

Bang Luong Huynh

Really good product and services. The staff really helpful and friendly. Excellent recommendations for someone looking for a good comapny for roller shutters.
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Noble Park, VIC 3174

★★★★★

Verified Review

Joel Giordimaina

Absolute great service and final product
Team are great, friendly, clean and knowledgeable
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Werribee, VIC 3030

★★★★★

Verified Review

Christine Le

I recently had roller shutters and a security door installed at my home, and I couldn't be more satisfied with the service and quality. I highly recommend this company to anyone looking for reliable and efficient roller shutters and security doors!"
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Google Reviews
Deanside, VIC 3336

★★★★★

Verified Review

May Yee Wong

Reasonable price and did a good job for converting my manual shutter to motor shutter. David and Sky were very responsive to my questions and provided me with clear explanation. Highly recommend these guys.
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Google Reviews
Roxburgh Park, VIC 3064

★★★★★

Verified Review

Nevin Tom

David and his team did a fantastic job installing 4 security doors and 10 roller shutters. They were quick, easy to deal with, and delivered everything and more. Thank you David and SM Roller Shutters.
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Rockbank, VIC 3335

★★★★★

Verified Review

Sandra L

My neighbour had roller shutters installed and recommended us to SM Roller Shutters.
We had 2 big roller shutters put in. The service was great from the first phone call until when they were fully installed. They were always on time and the workers were polite. The price is also great compared to the others quoted to me.
We've had them for couple of months now. Love them. The rooms are now pitch black and much warmer. My kids slept much better and they even slept in on the weekends (which never happened before!) - a bonus for us haha.
Thank you, SM Roller Shutters.
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Google Reviews
Melton South, VIC 3337 

★★★★★

Verified Review

Jessica Farrugia

I couldn't be happier with the service provided by David, Sky and their team. This is our first home so we wanted to ensure we use the best, we are so thrilled with the outcome. Our shutters blend seamlessly with our home and function perfectly. Thank you all! Will definitely be recommending.
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Google Reviews
Kurunjang, VIC 3337

★★★★★

Verified Review

Tony

The SM Roller shutter team were a pleasure to deal with! From quoting to the end it was very easy to deal with these guys. I’ve recommended them to almost everyone I know. The quality of install was perfect, no imperfections all done very clean and was carried out quickly.
Thank you again SM Roller Shutters Team!
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Burnside, VIC 3023

★★★★★

Verified Review

Tina Tralongo

I recently had Roller Shutters installed and I'm very happy with the work, they are reliable and friendly and excellent customer service
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Darley, VIC 3340
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Short enquiry • Clear pricing • No pressure

How the Process Works

What Happens From Enquiry to Installation — So You Know What to Expect

1

Send an enquiry

Send a short enquiry and we’ll confirm your details, answer any questions, and book an onsite visit — no pressure or obligation.
2

Onsite quotation

We visit your home, measure each opening, give clear advice, and provide a fixed quote based on exact measurements.
3

Made-to-order

Your shutters are customised in our Melbourne workshop. Prepared properly for an aesthetic and clean installation.
4

Professional install

Our in-house installers fit your shutters to proper industry standards. Once complete, we always clean up before leaving site.
5

Licensed electrician

A licensed electrician completes the wiring safely and makes sure everything works properly as it should before handover.
6

Enjoy the upgrade

Enjoy the added benefits of security, comfort, privacy, and having the peace of mind that it was done properly.

LET US KNOW HOW WE CAN HELP

Get Clear Pricing and Honest Advice For Your Home — No Pressure 

Opening Hours
Mon - Fri
Sat - Sun
9:00 AM - 7:00 PM
By Appointment Only
Báo Giá Cửa Cuốn - SM Roller Shutters
Estimated Time To Complete: 2 minutes

Request Your Roller Shutter Installation Quote

This short quiz helps us confirm suitability and prepare accurate advice before contacting you.

  • Direct-Owner Pricing Quote
  • No Salesperson & No Sales Pressure
  • Clear Installation Timelines (No Confusions)
  • Australian Roller Shutter (10 Years Warranty)
  • German Engineered Motor (7 Years Warranty)
  • Experienced & Licensed Team

When would you like to install roller shutters for this property?

This helps us understand how soon you're looking to move ahead.

Please select an option to continue

What's prompting you to consider roller shutters?

This helps us focus on what matters most to you. (You can select more than one)

Please select at least one option

Roughly how many openings need shutters?

This helps us understand the scale of the project.

Please select at least one option

Do you own this property?

Roller shutters are a permanent installation, so we just need to confirm ownership before continuing.

Please select at least one option

How would you like to take the next step?

Both options are fine. Choose what works best for you.

Please select at least one option

Almost done — how can we contact you?

We'll use this to call you and talk through the next step. No pressure. No sales scripts.

🔒 Your information is handled in line with our privacy policy and used only to respond to your request.
Please fill in all contact details correctly

FREQUENTLY ASKED QUESTIONS

Answers to Questions Homeowners Ask Before Installing Roller Shutters

Yes. After the onsite measure, you receive a clear, fixed quote based on exact measurements. No estimates. No surprises later.

No. We don’t use sales reps or pressure tactics. You can take your time and decide what’s right for your home.

All shutters are installed by our in-house team. We don’t use subcontractors. If there’s an issue, you deal directly with us.

Every shutter is custom-built to suit your windows and doors. Nothing is cut to size on site or pulled from a warehouse shelf.

No. The slats include small perforations that let daylight in while keeping privacy. You can also close them fully at night if you want total block-out.

Timeframes vary by home and setup, but we’ll give you a clear installation timeline when we provide your quote.

If something isn’t right, we’re here to fix it. You’re dealing with the same team from start to finish.

Once you accept the quote, we schedule your build and installation. Your shutters are custom-built in our Melbourne workshop, then installed by our in-house team with a licensed electrician completing the wiring. We keep you informed at each step until everything is finished.

Yes, finance options are available if needed. We’ll explain the options clearly after your quote, and there’s no obligation to use finance. Your fixed price and installation process stay the same either way.

SM SMART TRADING PTY LTD ©  2026. All Rights Reserved.

Báo Giá Cửa Cuốn - SM Roller Shutters
Estimated Time To Complete: 2 minutes

Request Your Roller Shutter Installation Quote

This short quiz helps us confirm suitability and prepare accurate advice before contacting you.

  • Direct-Owner Pricing Quote
  • No Salesperson & No Sales Pressure
  • Clear Installation Timelines (No Confusions)
  • Australian Roller Shutter (10 Years Warranty)
  • German Engineered Motor (7 Years Warranty)
  • Experienced & Licensed Team

When would you like to install roller shutters for this property?

This helps us understand how soon you're looking to move ahead.

Please select an option to continue

What's prompting you to consider roller shutters?

This helps us focus on what matters most to you. (You can select more than one)

Please select at least one option

Roughly how many openings need shutters?

This helps us understand the scale of the project.

Please select at least one option

Do you own this property?

Roller shutters are a permanent installation, so we just need to confirm ownership before continuing.

Please select at least one option

How would you like to take the next step?

Both options are fine. Choose what works best for you.

Please select at least one option

Almost done — how can we contact you?

We'll use this to call you and talk through the next step. No pressure. No sales scripts.

🔒 Your information is handled in line with our privacy policy and used only to respond to your request.
Please fill in all contact details correctly

Terms & Conditions

These Terms and Conditions (“Terms”) govern the contractual relationship between customers (“you”, or “the customer”) and SM SMART TRADING PTY LTD ABN 15 675 563 809 (“we,” “us,” “SM ROLLER SHUTTERS,” or “our”), concerning the ordering, purchase, fulfillment, and delivery of goods (“Goods”).

Consent to Terms

By placing an order or making a deposit with us, you expressly consent to these Terms. Your consent signifies your acceptance of the rights, obligations, and responsibilities outlined herein.

Acceptance of Orders

When placing your order, a minimum deposit of 30% of the invoiced price is necessary, consisting of a 10% non-refundable security deposit and a partial payment. Upon receiving this initial payment, we commence order processing, deposit amount may vary at our discretion.

Quote Validity

The quotations we provide remain valid for 14 days from the date of issuance. After this period, the quote expire becomes ineffective.

Ownership of Goods

Ownership of the specified goods and materials in this quote/invoice remains with us until full payment is received and all cheques clear. In the event of non-payment, we reserve the right to retrieve the Goods from the premises as outlined in the quote/invoice. While we exercise utmost care during removal, we cannot be held liable for any resulting damages.

Delivery

Delivery dates quoted are subject to material availability, weather conditions, and site clearances. While we aim for accuracy, dates may change due to factors beyond our control. We are not liable for any penalties or damages from delivery delays. Estimated delivery time is 15 business days. On delivery the site obstructions must be removed for installation to take place, or the working area must be cleared by the technician’s recommendations and discretion. If not, any additional work such as removal of obstacles will be charged an additional $100 per hour or $50 per awning.

Cancellation of Orders

If a cancellation occurs before work commences, a 10% cancellation fee will be charged to cover administrative and preparatory costs. This fee will not be exempt from any reasons unless otherwise discretion by the business. If work has already commenced, customers will be liable for a minimum charge of at least 20% of the contract or invoice amount to compensate for any materials, labour, or resources already utilised.

Compliance with Australian Consumer Law

These terms and conditions are designed to operate in conjunction with the Australian Consumer Law. Your statutory rights as a consumer remain unaffected by the provisions outlined here.

SM Roller Shutters Warranties

“Shutter profile slats” (SPS) and “electrical motors” (EM) are covered by various warranties. The “Slimline Roller Shutter” model for residential use offers a 10-year warranty for SPS and EM, while the “Polycarbonate Roller Shutter” and “Alfresco Roller Shutter” models provide a 3-year warranty for SPS and EM. Manual winders, stainless steel cables, bearings, brackets, axles, pelmets, and other roller shutter parts come with a 1-year warranty. Roof shutter applications or shutters installed at an angle less than 70 degrees pitch will also have a 1-year warranty. Additionally, all workmanship, electrical work, and electrical parts carry a 1-year warranty. Commercial goods and services, as well as repair jobs conducted by us, are covered by a 1-year warranty. All other goods and services provided by us also come with a 1-year warranty. Warranty periods are as stated unless otherwise specified in writing by us. For more detailed warranty coverage information, please visit our website.

Exclusions to Warranty Coverage

The warranty provided by SM Roller Shutters does not apply in the following circumstances:

1. Relocation of Products

If a roller shutter is moved from its initial installation location, the warranty will no longer apply, irrespective of whether the relocation caused any damage.

2. Electrical Work by Unqualified Personnel

Warranty coverage for electrical components of AC-powered roller shutters is void if the installation or connection was not performed by a licensed electrician who has issued a valid electrical certificate.

3. Unauthorized Modifications

Any roller shutter that has been altered, resized, or adjusted in any way from its original state as supplied by SM Roller Shutters is excluded from warranty coverage.

4. Tampering or Unauthorized Repairs

The warranty is void if the roller shutter has been disassembled or repaired by anyone other than SM Roller Shutters’ authorised technicians, unless explicit written permission has been granted by our technical team.

5. Use of Non-Genuine Parts

If non-genuine or unauthorised parts are used in the roller shutter, the warranty will be rendered invalid.

6. External Factors

Damage caused by external forces such as: Power surges, electrical faults, or fluctuations in power supply; Vandalism, theft, or criminal damage; Accidents, impacts, or collisions; Natural disasters, including storms, floods, bushfires, or lightning strikes; Exposure to harsh environmental conditions such as salt, chemicals, or extreme weather.

7. Improper Use or Misoperation

Faults resulting from misuse, including overcharging or mishandling of batteries, are excluded from warranty coverage.

8. Continued Use During Malfunction

Operating a roller shutter while it is showing signs of failure or abnormal behavior may cause further damage and will void the warranty for those specific issues.

9. Limitations of Liability

SM Roller Shutters is not liable for any loss or damage arising from:

– Circumstances unrelated to our actions or products;

– Events occurring after the goods have left our possession; or

– Issues caused by factors beyond our control.

10. Normal Wear and Tear

The warranty does not cover the natural decline in performance due to regular use, aging, or environmental exposure. This includes fading paint, worn buttons, or other cosmetic changes.

11. Neglect of Maintenance

Failure to follow the maintenance guidelines provided in the SM Roller Shutters Care Manual will void the warranty.

12. Environmental Damage

Damage caused by exposure to harsh conditions such as chemicals, salt, extreme weather, or animal interference is not covered under this warranty.

Urgent Repairs and Additional Costs

For roller shutters installed by SM Roller Shutters, we strive to address warranty repair requests promptly. However, urgent repairs may not always be possible due to technician availability. If an urgent repair is available, additional charges may apply, and these will be communicated to you for approval before any work begins.

Warranty Transferability

This warranty is exclusively for the original purchaser and is tied to the initial installation site. It cannot be transferred to another party without the express written consent of SM Roller Shutters. Any approved warranty transfers must be documented on official company letterhead or via an authorised email address.

Repairs & Call Out Fees

For all repair works, SM Roller Shutters will charge a call out fee upon arriving and checking on the job. If the repairs work agreed to be proceed, all call out fees will be waived.

Warranty Claim

Warranty claims must be submitted in writing within the specified warranty period and in accordance with the terms outlined in the terms and conditions. To initiate a warranty claim, email us with details of the issue. Upon receipt, we’ll schedule a technician visit. Defective components covered by the warranty will be replaced at no cost, unless the labour warranty has expired, in which case a $150 minimum charge applies. If the issue is non-defective or due to misuse, a $150 technician fee plus material costs will be incurred. Declining the repair incurs a $100 call-out fee. We’ll aim to promptly schedule repairs for items installed by us, with any urgent repairs incurring additional charges, which we’ll discuss beforehand.

Installation Damages

If damage occur during installation, attributed to our technicians, we will try to restore the property to its previous condition. We are not responsible for painting walls, floors, eaves, windows, fascias, gutters, or roofs. By agreeing to this, you acknowledge that our liability will be limited to the lesser of the cost of the specific shutter being installed.

General Provisions

These Terms are subject to change without prior notice, with any updates or revisions becoming effective immediately upon publication on our website. We retain the right to refuse or cancel any orders at our discretion (safety reasons, accessibility issues, or otherwise) and we shall not be liable or responsible for incidental or consequential damages, or for any other direct or indirect damage, loss, cost, expense, or fee.

Privacy Policy

SM SMART TRADING PTY LTD ABN 15 675 563 809, (we, us, our or SM Roller Shutters) recognises and values the protection of your personal information.

Welcome to our Privacy Policy. This document outlines how we use, store, and protect your personal information. It is an integral part of our Terms. All capitalised terms used in this Privacy Policy have the same meaning ascribed to them in the Terms, unless otherwise stated herein. By using Our Website in any way, or by buying from us, you agree to be bound by this Privacy Policy.

1. Respect for Your Privacy

We hold your privacy in the highest regard. Our commitment is to safeguard your personal information diligently. Unless mandated by law or with your explicit consent, we pledge to only collect and utilise personal data in accordance with the guidelines set forth below. Throughout this policy, “personal information” refers to data that directly identifies you or enables your identification. Our Privacy Policy aligns with relevant laws and regulations in the United Kingdom. We reserve the right to revise this Policy at our discretion and without prior notice, underscoring the importance of periodic review.

2. Types of Personal Information We Collect

We may request or gather various forms of personal information from you, including but not limited to:

• Contact details such as your full name and email address

• Phone number

• Individual preferences

• Financial particulars

• Credit card details

• Details about your interests

• Location data

• Sensitive information, obtained with your explicit consent

• Online behaviour and browsing patterns

• Automatically collected data by our software

3. Handling of Sensitive Information

Sensitive information is only collected with your explicit consent, and it is exclusively utilised for the purposes outlined on our website.

4. Collection of Personal Information

Personal data is collected with your consent or as per legal provisions. This encompasses:

• Information provided directly by you or via third-party sources

• Data gathered through purchases, subscriptions, or interactions on our website

• Passive acquisition of information, such as browsing history

5. Website Access Eligibility

Our services are designed for individuals aged 18 and above. Users under 18 require parental consent to utilise our website.

6. Utilisation of Personal Information:

We collect, store, and disclose personal data for a variety of purposes, including service provision, marketing endeavours, and website enhancement.

7. Protection of Your Information:

We are steadfast in our commitment to safeguarding your personal data and adhere strictly to the guidelines articulated in this Privacy Policy or as stipulated by law.

8. Security Measures

While we employ rigorous security protocols to protect personal information stored on our servers, the transmission and exchange of data are undertaken at your own risk.

9. External Links

Our website may contain links to third-party websites, each governed by its own privacy policies. We disclaim any responsibility for their conduct or policies.

10. Access and Rectification

You retain the right to access and rectify your personal data held by us.

11. Data Retention

Personal information is retained for as long as necessary to deliver services or as mandated by legal statutes.

12. Changes in Ownership

In the event of a merger or sale, personal information may be transferred, but it will remain subject to the terms delineated in this Privacy Policy.

13. Management of Your Information

You may request amendments or deletion of your information, subject to legal obligations and the parameters outlined in this Privacy Policy.

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